Global CDx Study Manager I at Labcorp | The Muse (2024)

General duties:

􀁩 Act as ambassador on behalf of the Diagnostic client across Labcorp departments; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills

Act as regional internal liaison to ensure proper and smooth communication between the Diagnostic Sponsor, the PM Global Study Manager, the Principal Investigators/Scientists, the laboratory operation and the various internal departments involved in the study ( Quality Assurance, Commercial Development, Global Laboratory Services Support, Specimen Storage, Data Management, Client Services, Information Technology) develop solutions, resolve issues and approve internal database loading/design plan

􀁩 Act as regional external liaison with assigned Diagnostic Client representatives (eg. Diagnostic CRA, Site Monitors, Study Managers) the PM Global Study Manager and the internal clients to ensure an outstanding - timely communication

􀁩 Accountable of the proper and timely delivery of all the regional study related aspects and deliverables from win study notice to the closure of the study by working in close collaboration with the PM Global Study Manager and the Diagnostic Global Study Managers

􀁩 Review the Diagnostic component of study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead in collaboration with the PM Global Study Manager and the DDS Global Study Manager

􀁩 Act as a remote regional liaison between Global Study Manager and the various internal departments involved in the study.

􀁩 Participate in Labcorp development through continuous process improvement, quality and productivity

􀁩 Demonstrate through appropriate self-organization the ability to manage high administrative load

􀁩 Able to act efficiently in an environment with dynamic timelines and priorities 􀁩 Demonstrate strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget

􀁩 Upon management assignment, the Global CDx Study Manager I may be assigned with Global Study Management duties.

􀁩 In his Global Study Manager role, the Global CDx Study Manager I is accountable to: o Ensure global consistency of the Dx program across the different testing sites location, including lab operation processes harmonization, o Implement, monitor, set up local performance metrics and take corrective actions when needed, o Pre win consultation support with the Dx client and the commercial development department. o Manage and monitor the Diagnostic Sponsor budget in collaboration with PM Global study Manager Principal

Day-to-Day duties Day-to-day local study related activities- including but not limited to: (80% of time in a single work week)

􀁩 Prepare, organize and host CRA visits as needed. 􀁩 Participate into and prepare Client Audit related to Diagnostic studies 􀁩 Prepare, coordinate set up and monitors study timelines and ensure proper coordination with the regional laboratory testing site, the CRA and all internal departments involved 􀁩 Submit regulatory authority applications 􀁩 Manage and lead external and internal meetings 􀁩 Track monthly Diagnostic services billable activities 􀁩 Report Adverse Events as needed to the global diagnostic Study Manager and Principal Investigator/Scientist 􀁩 Report protocol deviations as needed to the global diagnostic Study Manager and Principal Investigator/Scientist 􀁩 Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements 􀁩 Serve as back up to Regional Study Coordinators and Study Managers 􀁩 Global Study Management responsibilities: 􀁩 Ensure laboratory processes harmonization across sites location. 􀁩 Ensure Diagnostic protocols and program consistency across sites location 􀁩 Ensure proper escalation of internal misalignment and inconsistencies and propose corrective and preventive actions

􀁩 Manage, monitor Diagnostic Client Budgets in coordination with the PM global study manager

Regulatory/ Study Documentation duties-(20% of time in a single work week) 􀁩 Maintain all necessary study documentation, including but not limited to: study binders, material receipt forms, and material balance forms. 􀁩 Maintain all necessary study documentation,: study binders, material receipt forms, and material balance forms 􀁩 Participate in team meetings and take minutes 􀁩 Organize and Archiving study documentation and correspondence as requested by the client 􀁩 Filing and collating trial documentation and reports 􀁩 Perform physical inventory of study materials as needed 􀁩 Track monthly Diagnostic services billable activities 􀁩 Report Adverse Events as needed to the global diagnostic Study Manager and Principal Investigator/Scientist 􀁩 Report protocol deviations as needed to the global diagnostic Study Manager and Principal Investigator/Scientist Minimum Required: 5 years of clinical laboratory experience or customer service experience, preferable in pharmaceutical industry. Experience with multidisciplinary lab background is a plus. Education/Qualifications/Certifications and Licenses Minimum Required: BS degree in Biology, Chemistry or other Life Science; or Medical Technology degree. Preferred: Computer literate Professional certification (ASCP,PMP or other) in area(s) expertise

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